Port of San Francisco
Waterfront Resilience Program

Community and Business Voices Shape Sea Level Rise Planning on San Francisco’s Waterfront

Community Engagement, LBE Outreach, Public Meetings, DEI Strategy, Visual Communications, Stakeholder Mapping

The Port of San Francisco’s Waterfront Resilience Program (WRP) is a long-term effort to protect the city’s shoreline from sea level rise, flooding, and seismic risk. D&A led strategic community engagement to ensure that neighborhoods most vulnerable to climate impacts—and small, local businesses along the waterfront—had a real voice in shaping this legacy initiative.

Through public meetings, Local Business Enterprises (LBE) listening sessions, and multilingual educational materials, we built trust, expanded access to project opportunities, and translated complex sea level rise and flood protection planning into community-informed strategies.

Resilience isn’t just about infrastructure—it’s about who’s invited to shape it.
D&A transformed technical sea level rise planning into community-informed action. In doing so, we built public trust and small business access into a multi-billion-dollar infrastructure effort.

43

In-Depth Listening Sessions with LBEs to surface business concerns and barriers

44%

Of listening sessions represented women, owned, minority-owned, and disadvantaged businesses

3

Public meeting cycles, webinars, and small-group sessions for inclusive participation and outreach

Additional Works

Alameda County Health

Emergency Medical Services “Owie-Oh No” Campaign

Simplifying urgent vs. emergency care to help residents choose care wisely.

Alameda-Contra Costa Transit District

Safe Rider Survey

Rider-led transit safety insights that move beyond compliance toward trust.

Alzheimer’s Association

“Unforgettable Weekend” Oakland Outreach Campaign

Culturally grounded outreach connecting communities to Alzheimer's education, resources, and support.

American Medical Informatics Association

Strategic Membership Growth

Translating insight into targeted B2B messaging that drives healthcare membership expansion.

Bay Area Infrastructure Financing Authority

“Commute With Me” Influencer Campaign

Reaching multicultural drivers to increase carpool lane participation.

Port of Oakland

“Seaport. Airport. Everyone’s Port” Campaign

Equity-first public sector branding. From insight to inclusive identity.